You have just attended a quarterly meeting of the healthcare system’s strategic planning team. Due to a downturn in financial standing, cutbacks are being made to the professional development budget. Within the next quarter, the organization will phase out tuition reimbursement benefits. As a chief nursing officer, you will need to convey this message to the nursing services department.

• How do you prepare yourself for delivering this message?
• What will you include in your message?
• What resistance might you anticipate and mitigate in your messaging?
• In what way might “grapevine” communication impact your plan for delivery?

With these elements in mind, describe your plan for communicating this message.

… For a customized solution email us at charteredtutorials@gmail.com