Include the following sections:

1. Application of Course Knowledge: Reflect on an experience in which you were directly involved or witnessed incivility in the workplace and answer all questions/criteria with explanations and detail.

• • Provide a brief synopsis of the situation.
  • Describe how the situation made you feel. Discuss your response or the response of others involved.
  • What were the consequences of this situation? Provide an example of how this affected the work environment and outcomes.
  • How could the situation have been prevented? Discuss evidence-based strategies to support a healthy work environment.