General instructions:
Conflict is common in healthcare settings. Common team sources of conflict include hierarchical relationships, authority differentials, poor communication, negative or disruptive behaviors, and multigenerational interprofessional teams.
Include the following sections:
- Application of Course Knowledge: Answer all questions/criteria with explanations and detail.
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- Describe a conflict you have encountered in your nursing practice. Identify the stakeholders involved and their roles.
- Analyze how the conflict was resolved. Which conflict resolution style was used?
- Evaluate the efficacy of the resolution. Was the conflict resolution style used to address the conflict the most appropriate option? Why or why not?
- Identify and describe your preferred mode of conflict resolution.